Privacy Policy

This policy is issued by Accessible Doctors and its subsidiaries (referred to in this Policy as ‘Accessible Doctors, ‘we’, ‘our’ or ‘us’).  It describes how we collect, handle and protect the personal information of any individuals (referred to as ‘you’ or ‘your’). We are committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information and Accessible Doctors information you share with us. The purpose of this Privacy Policy is to explain the types of information Accessible Doctors obtain about users of the Application and/or Services, how the information is obtained, how it is used, how it is disclosed, how you can get access to this information, and the choices you have regarding our use of, and your ability to review and correct, the information. By using the Application and/or the Services, you are accepting and consenting to the use of your information as described in this policy. We will not accept any Personally Identifiable Information or Protected Accessible Doctors Information from you prior to providing you with this Privacy Policy. Please review this Policy carefully.

This Privacy Policy specifically applies to how the Companies collect, use, and disclose the information you provide or that we obtain with your consent as a result of your use of the Application or your enrollment as a registered user with Accessible Doctors

What are the Accessible Doctors Professional's Responsibilities?

We are required by law to:

· Maintain the privacy of your Accessible Doctors information.
· Provide this Notice of our duties and privacy practices.
· Abide by the terms of the Notice currently in effect.
· Tell you if there has been a breach that compromises your Accessible Doctors information.
We reserve the right to change our privacy practices and make the new practices effective for all the information we maintain. Revised notices will be posted on the Accessible Doctors website and mobile apps.
How is patient privacy protected?

As Accessible Doctors professionals providing online medical and clinical services through Accessible Doctors (the "Accessible Doctors Professionals", "us", "we", "our"), we understand that information about you and your Accessible Doctors is personal. Because of this, we strive to maintain the confidentiality of your Accessible Doctors information. We continuously seek to safeguard that information through administrative, physical and technical means and otherwise abide by applicable federal and state guidelines.

How do we use and disclose Accessible Doctors information?

We use and disclose your Accessible Doctors information for the normal business activities that the law sees as falling in the categories of treatment, payment, and Accessible Doctors operations. Below we provide examples of those activities, although not every use or disclosure falling within each category is listed:

Treatment – We keep a record of the Accessible Doctors information you provide us. This record may include your test results, diagnoses, medications, your response to medications or other therapies, and information we learn about your medical condition through the Online Services. We may disclose this information so that other doctors, nurses, and entities such as laboratories can meet your Accessible Doctors needs.

Payment – We document the services and supplies you receive when we are providing care to you so that you, your insurance company or another third party can pay us. We may tell your Accessible Doctors to plan about upcoming treatment or services that require prior approval by your Accessible Doctors plan.

Accessible Doctors care Operations – Accessible Doctors information is used to improve the services we provide, to train staff, for business management, quality assessment, and improvement, and for customer service. For example, we may use your Accessible Doctors information to review our treatment and services and to evaluate the performance of our staff in caring for you.
Other Information We Collect.

Cookies. Our Application may use cookies and other technologies to collect information. Cookies are small bits of information that our websites place on the hard drive of your computer. We may use cookies to facilitate your login processes; allow you to personalize and store your settings; collect usage information; determine our total audience size and traffic, and help us improve our sites by measuring which areas are of greatest interest to users.

Tracking and/or Analytics Services. We may use mobile application tracking and/or analytics services. These services may record unique mobile gestures such as tap, double-tap, zoom, pinch, scroll, swipe, and tilt but do not collect personally identifiable information that you do not voluntarily enter in the Application. These services do not track your browsing habits across mobile applications that do not use the same services. We are using the information collected by these services to understand user behavior and optimize site performance.

Web Beacons. We may also use web beacons (invisible images often referred to as pixel tags or clear GIFs) in order to recognize users and assess traffic patterns and we may include web beacons and cookies in our email messages in order to count how many e-mail messages have been opened.

Non-Personally Identifiable Information. We also collect Non-Personally Identifiable Information that is not Accessible Doctors information or medical information in the form of statistics and information regarding the Application user’s statistics and metrics obtained from third-party devices (for example, steps, distance, calories burned, GPS coordinates, bat speed, hand speed, swing time, etc.), which may be combined with the personal information you submit through the Application and/or Services so that you can fully enjoy the benefits of the Application tracking, monitoring, and diagnostic tools. We may also request the following optional information as part of your profile so that you can fully enjoy the features and functions of our Services: your weight, height, and gender.
Mobile Device Information. Your use of the Application may also include the collection of information from your mobile device. For example, the Application may request your permission to collect location data and/or may request access to multimedia (photos or videos) stored on your mobile device. You have the option of declining collection of geolocation data, but this may limit your ability to participate in certain activities through the Application. If you do not wish for your location data to be shared with Accessible Doctors, please respond accordingly when prompted on your mobile device, or visit your mobile device settings. Multimedia will only be collected from your device if you affirmatively select it to upload to the application (i.e. you choose an image or video to store within the Application). Multimedia will not be shared with other Application users (with the exception of your profile photo, to the extent such feature is offered, which will appear in your user profile).

Collection and Disclosure of the information

Either Accessible Doctors or a third-party vendor on behalf of Accessible Doctors may automatically collect information while Visitors browse the Websites. We may collect such information by tracking or asking a third-party vendor to track, your click-stream activity when such information is not tied to a user ID through the use of "cookie" technology or by tracking internet protocol (IP) addresses, as explained below.
Because we want our Websites to better serve visitors' needs, we collect some basic information about Visitors and their devices, including, but not limited to:

•IP address (the computer's address on the Internet)
•Operating system (e.g. Windows Vista)
•Browser software (e.g. Microsoft Internet Explorer, Firefox)
•Internet Service Provider (e.g. Telstra)
•Geographic location (e.g. Sydney, Australia.)
•Type of device (e.g. iPad, desktop)
•Mobile device crash information
•Locale and language of device and whether it has fingerprint/face sensors
•Dates and time you accessed and used the Website, features you used in the Website, and how long you use the Website overall
•Links you click and pages you view within the Website
•Pages you view before and after you leave the Website

We use this information to continuously enhance our Websites and to better serve our visitors' needs. For example, we use this information to know what browsers people most commonly use, what pages are most often visited, and what functionality is most used. Some of the information we collect from Visitors, such as IP Address, may be considered identifiable personal information ("Personal Information"). Additionally, there are times on our website that Visitors are able to voluntarily submit Personal Information, such as their name, phone number, and/or email address in order to obtain more information from Accessible Doctors Accessible Doctors. We may remove personal identifiers from your Personal Information and maintain and use it in a de-identified form ("De-Identifiable Information"). De-Identifiable Information and Personal Information are collectively referred to throughout this Privacy Policy as "Information".

The Information collected from Visitors on our Websites may be shared with our suppliers and vendors and used in the aggregate to create summary statistics that help us analyze the Websites' usage trends, assess what information is of most and least importance, determine technical design specifications, arrange the Websites in the most user-friendly way, and identify system performance or problem areas.
By continuing to use the Websites, you hereby consent to the use and disclosure of your Information as set forth below:

•within Accessible Doctors or with our service providers such as a cloud service provider in Sydney, Australia for data storage;
•with our financial, insurance, legal, accounting or other advisors that provide professional services to us;
•to respond to a subpoena, order, legal process, or government request;
•to protect, establish or exercise our legal rights or defend against legal claims;
•to investigate, detect, suppress, prevent or take action regarding illegal or prohibited activities, suspected fraud, situations involving potential threats to the reputation or physical safety of any person;
•if we are to be sold, merged, or amalgamated or substantially all of our assets are to be sold or disposed of, your personal information may be transferred to a potential purchaser if, and to the extent necessary, it is required for the purposes of deciding whether to proceed with the proposed transaction and completing it. If such a sale, merger, acquisition or disposal is completed, we will use reasonable efforts to direct the transferee to use the personal information you have provided to us in a manner that is consistent with this Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information; or
•as otherwise required by law.

How to Access or Update Your Information.

You have the ability to review and update your personal information by visiting the account management section on the Application. You can also review and update your personal information by contacting us at the email address provided below in the “How to contact us” section of this Privacy Policy.

How We Protect Your Information.

We use commercially reasonable administrative, technical, and physical measures to safeguard your information in our possession against loss, theft and unauthorized use, disclosure or modification. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over the internet is 100% secure, however. Therefore, while we strive to make all reasonable efforts to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the unlikely event of a data breach, you will be notified as soon as reasonably possible, in accordance with applicable law. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information.

Changes To Our Privacy Policy

From time to time we may revise this Privacy Policy. If we make revisions that change the way we collect or use your information, those changes will be posted in this Privacy Policy and the effective date will be noted at the end of the Privacy Policy. Therefore, you should review it periodically so that you are up to date on our most current policies and practices. If we make material changes to our practices regarding use of your information, your information will continue to be governed by the Privacy Policy under which it was subject prior to those changes, unless you have been provided notice of, and have not objected to, the changes.

Access to third-party services

Some of our products and services allow you to share information with third-party services or products. You should review the relevant third-party terms and conditions and privacy policies before using a third-party service or product. We are not responsible for these services or products.
How to access or correct your personal information or make a privacy complaint
If you want to access your personal information that we hold, or would like to correct any errors in that information, please contact us using the details in the “How to contact us” section.
You can also, use these contact details if you have a privacy query or complaint against us. We hope to resolve any complaints without needing to involve third parties.
How to Contact Us:

If you have any questions, comments or concerns about our Privacy Policy, you may contact us at

Effective Date.

This Privacy Policy is effective as of April 9, 2020.